Price Action Labs
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Price Action Labs ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers, SMS consent records, or text messaging originator opt-in data, with any affiliates or third parties for marketing or promotional purposes. All SMS consent information is kept strictly confidential and is used solely for providing the services and communications requested by the user.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Communication preferences and consent records
• Opt-in timestamps for SMS and email communications
Non-Personal Information:
• IP address
• Browser type and device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication Information:
• Records of inquiries and support requests
• Student onboarding interactions
• Customer service history and feedback
2. How We Use Your Information
We use collected information for the following purposes:
• Providing and improving our educational services and customer support
• Responding to inquiries and support requests
• Sending onboarding updates, account notifications, and support communications
• Maintaining records of communication preferences and consent
• Improving website functionality and user experience
• Ensuring platform security and fraud prevention
• Complying with legal and regulatory obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive conversational text messages related to your interactions with Price Action Labs, including student onboarding notifications, account-related updates, customer support communications, and important service-related information.
Opt-In & Consent:
• You will only receive SMS messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions and consent submissions
• SMS consent is not shared with third parties or affiliates for marketing purposes
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging regulations
Opt-Out Instructions:
• You may opt out of SMS communications at any time by replying "STOP"
• After opting out, you will receive a final confirmation message
• No additional SMS messages will be sent unless you opt in again
• Opt-out requests are processed promptly
Message Frequency & Content:
• Message frequency varies depending on your interactions with our business
• Messages will relate only to the services, support, or information you requested
• Promotional or marketing messages are only sent where separate consent has been provided
Help & Support:
• Reply "HELP" for assistance or contact us directly at [email protected]
• Customer support is available during standard business hours
Carrier Information:
• Standard message and data rates may apply
• Wireless carriers are not liable for delayed or undelivered messages
• Supported carriers may vary depending on your location and provider
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as messaging providers or customer support platforms, is permitted solely for operational purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties under any circumstances.
We implement reasonable administrative, technical, and physical safeguards to protect SMS opt-in information and communication records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with trusted service providers solely for operational purposes, including:
• Website hosting and infrastructure providers
• Customer communication and messaging platforms
• Analytics and security providers
All service providers are contractually required to maintain the confidentiality and security of your information.
Legal Compliance:
We may disclose information:
• If required by law or legal process
• To protect our rights, users, or platform security
• In response to lawful government or regulatory requests
Business Transfers:
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to the protections described in this Privacy Policy.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with third parties except as necessary to deliver SMS services requested by the user.
5. Data Security
We maintain reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure, including:
• Encrypted data transmission where appropriate
• Secure authentication and access controls
• Routine monitoring and security updates
• Internal data protection procedures
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze website traffic and usage
• Improve website functionality and performance
• Remember user preferences
• Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Your Rights & Choices
You may have the right to:
• Access or update your personal information
• Request deletion of your information where applicable
• Opt out of marketing emails using the unsubscribe link provided
• Opt out of SMS communications by replying "STOP"
• Request information regarding how your data is processed
• Withdraw consent for future communications
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. This Privacy Policy applies only to information collected directly by Price Action Labs.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website with the revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:
Price Action Labs
Phone: +1 838-204-2003
Email: [email protected]
Website: https://priceactionlabs.com
Address: 33 Dove House Crescent SL2 2PZ Slough Berkshire, United Kingdom
By using our website and services, you acknowledge and agree to this Privacy Policy.